FAQ
Frequently asked questions
Non-Dealer FAQs
Follow the step-by-step guide included with your purchase or watch our online tutorial videos. For professional installation, contact an authorized dealer.
Yes, Avia Lights are compatible with most smart home systems, including Alexa, Google Home, and Apple HomeKit.
Use the Avia Lights app, available for iOS and Android, to adjust brightness, colors, and schedules.
Avia Lights come with a 10-year warranty. Visit our warranty policy page for more details.
Yes, Avia Lights are weatherproof and designed for both indoor and outdoor use, making them perfect for year-round installations.
Firmware updates are done through the Avia Lights app. Ensure your lights are connected to the app, and follow the prompts to update.
Avia Lights use energy-efficient LED technology, saving up to 80% on energy bills compared to traditional lighting.
Purchase from authorized dealers listed on our website. Use our dealer locator to find a store near you.
Dealer FAQs
1. Apply to be a Avia Lights authorized dealer
2. We will assess your background and business experience
3. If approved, pay start up cost ($5k)
4. Sign a dealer agreement
5. Be onboarded with our white glove training program
When you become an authorized dealer of Avia Lights, we give you a white glove training experience where we guide you from wherever you are – to a complete install of our selling system in your business so you can sell, install and refer tons of jobs.
Many of our dealers are the first to market and as a result there arent too many homes with permanent LED lights. Because of this, when you are accepted as a dealer we send you a complete welcome kit with an initial custom kit for your first home, as well as many hand held marketing materials to sell Avia Lights easier.
Every new dealer will get a access to our online dealer portal which includes access to our training videos and marketing resources along with our online store where they will purchase products.
Every new dealer will also get assigned a 1 on 1 Avia Lights Dealer Success Manager to guide you and give you the personalized guidance you need to
succeed selling Avia Lights.
No, you are not buying a franchise or the Avia Lighting name. Our agreement makes you an authorized dealer of Avia Lights, similar to AT&T being an authorized dealer of Apple products. Our agreement allows you to buy our product at dealer pricing and have healthy margins for your company with an easy to install and sell product that so many people love nation wide. Some of our authorized dealers are lighting companies that only sell lighting, and many of our dealers have other service based businesses (HVAC, window cleaning, plumbing, etc) that cross sell and upsell our lighting products to their current customers.
The permanent lighting industry is relatively new, and with the product being so popular with customers, becoming an authorized dealer for Avia Lights is an amazing opportunity to add a product that home owners love, is easy to install, and spreads like wildfire with referrals, as well as learn our proprietary selling system responsible for selling permanent lighting at an extremely high and predictable rate with our dealers
(experienced or not).
Yes. All dealers have the opportunity to earn leads through our website. After a dealer has met specific performance targets, they will be given leads submitted through our website.
Still have a questions?
Let there be light Every Season and Every Occasion. Let Lumi Lights respond to your most asked questions!
